Packing your suitcase before taking a flight is a ritual for some, an absolute routine for others, and for those less accustomed to air travel, it certainly requires good attention since each airline has its own regulation.
- ITA hand luggage
- Hand luggage and liquids
- ITA hand luggage weight
- ITA hand luggage dimensions
- ITA carry-on baggage: what is not allowed
- Prohibited items in hold and cabin
- How to transport liquids on ITA flights
- What is meant by liquids
- Which liquids are allowed on ITA flights
- Food products
- ITA Baggage: checked baggage
- ITA checked baggage weight
- ITA checked baggage size
- ITA checked baggage: what is not allowed
- ITA baggage: costs for excess baggage
- OVERSIZE BAGGAGE CHARGES (EXCLUDING THE UNITED STATES)
- UNITED STATES
- OVERWEIGHT CHARGES
- EXCESS PIECE CHARGES
- OVERSIZE CHARGES
- LIGHT FARE INFORMATION
- ITA baggage assistance
- ITA lost baggage
- ITA baggage forgotten on board
- ITA Delayed baggage delivery: refund
- ITA damaged baggage
- ITA tampered baggage
- ITA special baggage
- Sporting equipment
- ITA musical instruments on board
- Weapons and ammunition
- Diplomatic baggage
- Cinerary Urns
Let’s look at the ITA baggage regulations.
ITA hand luggage
Raise your hand if, on the eve of a trip, you are not struggling with the weight of your luggage? And it is precisely from this aspect that we want to start.
Hand luggage and liquids
Makeup (cosmetics), liquids, water and other beverages, soups, syrups, creams, lotions and oils, perfumes, sprays, gels (including hair gel and shower gel), contents of pressurized containers (including shaving foams, other foams, aerosols and deodorants), pastes (including toothpaste), mixtures of liquids and solids and any other product of similar consistency, cannot be carried by hand but must be checked in. The alternative is to use liquid makeup in the appropriate transparent bag, to be removed at the time of boarding. Containers must be max 100 ml. These rules apply on all aircraft and not only on flights ITA.
ITA hand luggage weight
For hand luggage, the weight limit is 8 kilograms (including handles, side pockets and wheels).
ITA hand luggage dimensions
You can bring into the cabin only one piece of hand luggage with a maximum weight of 8 kg which, including handles, side pockets and wheels, does not exceed the following dimensions: 55 cm in height, 35 cm in width, and 25 cm in thickness.
Check the dimensions and weight of your hand luggage with ITA Airways staff or at luggage measuring devices near the check-in counters, before boarding. Luggage of passengers who do not undergo or do not pass the check may not be accepted on board.
Ground staff will apply the label “not exceeding 36 cm in height, 45 cm in width and 20 cm in thickness” to small-sized luggage (Under the seat”) on all ITA Airways flights departing from National and International airports to any destination, except those operated with A330 aircraft.
To ensure greater comfort on board, in compliance with safety standards and overhead compartment capacity, in flights with a high occupancy rate, your hand luggage may be collected at the gate for loading in the hold. Ground staff will label the selected luggage and issue a receipt for its return to the passenger. This procedure is not provided for intercontinental flights.
WARNING: In several destination countries, there are restrictions on bringing certain items or equipment by passengers. In some cases, possession of these items may result in sanctions. For more information, passengers are encouraged to contact the consular authorities of the destination country to verify the possible existence of such restrictions before traveling.
Information regarding hoverboards: in the interest of the safety of our guests and employees, small vehicles powered by lithium batteries such as Airwheel, solowheel, hoverboard, minisegway, balance wheel, are not accepted either as carry-on or checked baggage.
ITA carry-on baggage: what is not allowed
The transport in the cabin of items considered dangerous for flight safety is not allowed, such as: scissors, pencil sharpeners, Swiss knives or tools used for agricultural, scientific, sporting, industrial purposes and the like, as well as realistic replicas of firearms. The use of electronic cigarettes (E-Cigarettes), pipes, and electronic cigars is prohibited in the cabin. Lighters can be carried in the cabin only carried on the person.
Prohibited items in hold and cabin
ICAO and IATA classify all substances and materials that, by their nature, may pose a danger to air transport and prohibit their introduction in baggage, both carry-on and checked.
These products are:
- Document holders equipped with alarm devices
- Compressed gases (refrigerants, flammable, non-flammable, and poisonous) such as butane, oxygen, liquid nitrogen, camping gases, as well as cylinders for breathing apparatus
- Corrosive agents, such as acids, alkalis, mercury and liquid element batteries
- Explosives, weapons and ammunition that are not for hunting or sporting use, caps with tape, fireworks and rockets, as well as all toys resembling weapons
- Flammable liquids and solids, such as lighters and their fuels, matches, paints, solvents
- In cabin: liquids, even if perfectly packed (for example: oil, vinegar, wine, etc.) if they exceed the quantities provided by EC Regulation 185/2010
- In hold: liquids if not perfectly packed (the packaging must prevent any leaks from damaging other baggage)
- Other dangerous items, such as magnetic, harmful, toxic, unpleasant smelling or irritating materials, oxidizing agents such as bleaching powder and peroxides
- Televisions
- Poisons and infectious substances, insecticides, herbicides and materials with pathogenic agents
- Radioactive substances
- Alarm devices and any lithium batteries installed for their power supply
- Underwater torches with batteries inserted
- Samsung Galaxy Note 7 devices
How to transport liquids on ITA flights
The European Union and ENAC have adopted safety rules that limit the quantity of liquid substances carried in hand baggage beyond security checkpoints in airports and on board.
These measures apply to passengers departing from all airports within the European Union territory, including Norway, Iceland, and Switzerland, for any destination.
What is meant by liquids
The following substances are considered liquids: gels, pastes (for example, toothpaste), lotions, mixtures of liquid/solid substances, the contents of pressurized containers (for example, shaving foam), hair gels, beverages, soaps, jams, syrups, perfumes, shaving foam, aerosols, and other products with similar consistency. Starting from January 31, 2014 the new rules for transporting liquids to be carried in the cabin.
Which liquids are allowed on ITA flights
It is allowed to bring:
- a small amount of liquids inside carry-on baggage, contained in containers with a maximum capacity of 100 ml or equivalent (100 g). The containers must be placed in a transparent, resealable plastic bag, with a capacity not exceeding 1 liter or dimensions of about 18×20 cm, with a maximum of one bag per passenger;
- medicines and substances intended for specific dietary purposes, including baby food; proof of authenticity and the actual necessity to carry such items may be requested;
- liquids purchased at the duty-free shop of any airport or airline. Liquids bought duty-free must be sealed together with the receipt at the time of purchase in a security bag that can only be opened upon arrival at the destination.
- In case of a connecting flight at another airport, it is advisable to inform security so that the liquids can be resealed in a new security bag;
- All other liquids, aerosols and gels must be placed in checked baggage.
For more information, it is recommended to consult the departure airport’s website.
Food products
The food products of animal origin (meat, milk or products made from meat or milk) can carry pathogens responsible for infectious animal diseases. There are strict veterinary procedures and controls on the introduction of these products into the European Union. Travelers must present such products for official checks.
More information is available from local health authorities. Travelers arriving with small quantities intended for personal consumption from: Andorra, Faroe Islands, Greenland, Iceland, Liechtenstein, Norway, San Marino, Switzerland are excluded.
ITA Baggage: checked baggage
Checked baggage, unlike hand luggage, follows different rates depending on the destination. ITA advises that it is important to attach a name tag with your contact details to be contacted in case of problems with your baggage. Cardboard boxes can be accepted as checked baggage provided they are labeled with a name, wrapped in cellophane, and within the maximum permitted dimensions. It is always advisable to place all baggage that differs from normal suitcases in appropriate containers or packaging to protect them during loading and unloading. For example, when transporting bicycles, the handlebars must be fixed laterally, pedals removed, and tire pressure reduced to zero. Passengers who have requested special assistance,holding a light fare, can purchase extra baggage saving up to 50% by calling the dedicated number the day before the flight departure.
ITA checked baggage weight
Depending on the travel class, the weight of checked baggage varies. ITA applies the following regulation:
- Light travel class: no baggage;
- Economy travel class: 1 bag with a maximum weight of 23 kilograms;
- Premium Economy travel class: 2 bags with a maximum weight of 23 kilograms each;
- Business travel class: 2 bags with a maximum weight of 32 kilograms each;
- Comfort travel class (Rome-Milan): 2 bags with a maximum weight of 23 kilograms each.
ITA checked baggage size
Each piece of baggage must have a maximum dimension of 158 cm (sum of height + width + depth).
ITA checked baggage: what is not allowed
ITA prohibits the transport in the hold of items considered dangerous for flight safety, such as: matches, lighters, Electronic Cigarettes (E-cigarettes), electronic pipes and cigars (these items are only allowed on the person) and spare lithium batteries and power banks.
ITA baggage: costs for excess baggage
For carry-on bags that exceed the allowed weight/dimensions or checked luggage in the hold, a surcharge per trip is required for the first bag. Let’s see what is meant by ITA excess baggage cost:
Below is the table with the costs for bags that exceed 23 kg (but still within 32kg), for one extra piece of baggage or for a second piece of baggage in Economy (or a third piece of baggage in Economy to and from Japan).
| Destination | Excess weight cost¹ | Excess piece cost¹
(2nd bag) |
Excess piece cost¹
(from 3rd to 6th) |
|---|---|---|---|
| Domestic flights | 60 Eur / 75 Usd | 60 Eur / 75 Usd | 200 Eur / 250 Usd |
| Europe and North Africa (Egypt excluded) | 60 Eur / 75 Usd | 60 Eur / 75 Usd | 200 Eur / 250 Usd |
| From Europe and North Africa to Egypt and vice versa | 100 Eur /125 Usd | 100 Eur / 125 Usd | 200 Eur / 250 Usd |
| Middle East | 75 Eur / 95 Usd | 75 Eur / 95 Usd | 200 Eur / 250 Usd |
| Rest of the world | 100 Eur /125 Usd | 100 Eur / 125 Usd | 200 Eur / 250 Usd |
¹ The values are to be understood in: EUR (from Europe, Eastern Europe, Japan) or USD (from the United States).
OVERSIZE BAGGAGE CHARGES (EXCLUDING THE UNITED STATES)
Below is the table with the charges for baggage exceeding the dimensions of 158 cm, sum of height + width + depth (but within 203 cm, sum of height + width + depth).
| Destination | Oversize charge* |
|---|---|
| Domestic flights | 60 Eur / 75 Usd |
| Europe, North Africa and Egypt | 80 Eur / 100 Usd |
| Rest of the world | 300 Eur / 370 Usd |
*The values are to be understood in: EUR (from Europe, Eastern Europe, Japan) or USD (from the United States).
UNITED STATES
OVERWEIGHT CHARGES
Below is the table with the charges for baggage exceeding 23 kg (but within 32kg).
| Destination | Overweight charge* |
|---|---|
| All | 100 Usd / 85 Eur |
EXCESS PIECE CHARGES
Below is the table with the charges for an extra baggage piece or for a second piece of baggage in Economy (or a third piece of baggage in Economy).
| Number of pieces | Excess charge* |
|---|---|
| 2nd piece | 100 Usd / 85 Eur |
| from 3rd to 6th piece | 285 Usd / 240 Eur |
OVERSIZE CHARGES
Below is the table with the charges for baggage exceeding the dimensions of 158 cm, sum of height + width + depth (but within 203 cm, sum of height + width + depth).
| Destination | Excess cost* |
|---|---|
| All | 300 Usd/250 Eur |
*Values are to be understood in: EUR (from Europe, Eastern Europe, Japan) or USD (from the United States).
LIGHT FARE INFORMATION
For hand luggage exceeding allowed weight/dimensions or checked baggage, a supplement per leg is required for the first bag:
- National and international flights: €30 if purchased on the ITA Airways website in the I My Flights, section, during online check-in, via Customer Center and authorized travel agencies; €50 if purchased at ticket offices or airport check-in counters. For additional checked bags, the standard baggage allowance applies.
- For intercontinental flights from Europe to the US costs €50, from the US to Europe costs 60US$. For additional checked bags, the standard baggage allowance applies.
- It is not possible to purchase baggage online at the reduced price of €30, nor through the Contact Center, for flights operated by other carriers or departing from the following airports: Amsterdam, Geneva, Tirana, Zurich.
- When purchasing baggage service at the airport, an additional fee may be required by the Airport Operator, varying depending on the departure airport.
- The prices indicated above are subject to change depending on the time of purchase of the baggage service.
- The fare applies to both round-trip and one-way flights.
ITA baggage assistance
ITA lost baggage
If you have forgotten an item on board a flight arriving at Fiumicino, or in our Rome Lounges, you can request assistance at our Lost&Found offices in the arrivals area, or write to the “Lost Items” Service at the email address: lostitems@itaspa.com, specifying flight number, date, name, surname, contacts (address, phone, fax, email), lounge name and a detailed description of the forgotten item. Upon confirmation of the item’s recovery, the offices for retrieving forgotten items are available to our guests every day from 07:00 to 13:00 and from 15:00 to 19:00 at theoffices Lost&Found of Fiumicino.
Also, please note that found items will be kept for 20 days from the date of discovery, after which they will be handed over to theADR Lost Items Office.
For all items forgotten in areas other than those listed, please contact directly theADR Lost Items Office contactable at the following email addresslostitems@itaspa.com
ITA baggage forgotten on board
In case your baggage is not delivered, contact the Baggage Assistance Office at the arrival airport to fill out the Baggage Irregularity Report (P.I.R.), of which you will receive a copy, together with a first necessity kit containing toiletry items, if you are not residing in the arrival city. Discover everything you need to do to submit a report. If your baggage is not found within 45 days of the report, it will be considered lost.
ITA Delayed baggage delivery: refund
If your baggage was delivered to you late, within 21 days from the date you regained possession of your belongings, you can send us a report at the emailreclami@itaspa.com attaching a copy of the following documentation:
- Signed report letter
- Baggage Irregularity Report (P.I.R.) issued by the Baggage Assistance Office
- Ticket receipt and/or boarding pass.
The Office at the arrival airport will contact you as soon as the baggage is found; however, you can check the status of the search yourself through ourbaggage tracking service . If after 2 days from the creation date of the P.I.R. your baggage has still not been found, send thedetailed list of its contents, indicating the corresponding case number (P.I.R.) and tag:
- by e-mail tobif@itaspa.com
- or by fax to number 06 65433114.
ITA damaged baggage
If your baggage is damaged during the trip, contact the Baggage Assistance Office at the arrival airport, where you will find all the support you need. Depending on the type of damage and your country of residence, ITA Airways will provide you with a voucher for the purchase of ITA Airways tickets or a new suitcase with the same specifications as the damaged one, chosen from a catalog of a leading luggage company.
ITA tampered baggage
Immediately contact the Baggage Assistance Office at the airport and send a report within 7 days from the creation date of the P.I.R. or 21 days from baggage receipt if the damage was noted following a delayed delivery. Within 7 days from the creation date of the P.I.R. or 21 days from baggage receipt, if tampering occurred following delayed delivery, you can send us a report attaching a copy of the following documentation:
- Signed report letter
- Baggage Irregularity Report, issued by the staff of the Baggage Assistance Office
- Baggage Tag
- Ticket receipt and/or boarding pass
- Tampering report filed with the Police Authorities, including the list of articles declared tampered or missing.
ITA special baggage
Please remember that ITA Airways’ liability limits for delay, loss, or damage of baggage, including special baggage, are governed by the Montreal Convention 1999 and ITA Airways General Conditions of Carriage. If you want to extend these limits, learn more about how to make a DECLARATION OF VALUE; otherwise, we recommend you take out a specific insurance for your special baggage.
Sporting equipment
Any type of sporting equipment you check in on our flights is subject to an additional fee.
For items exceeding 23 kg in weight and 300 cm in dimensions (length + width + height), an excess baggage charge applies.
Always make sure your sporting equipment is packed properly and securely: in a rigid, non-deformable case.
Here you can find details on the costs to check in your sports equipment:
| DOMESTIC AND INTERNATIONAL FLIGHTS | INTERCONTINENTAL FLIGHTS* | |
|---|---|---|
| ALL CHANNELS | ||
| Small sports equipment | 35Eur/40Usd | 70Eur/80Usd |
| Large sports equipment | 55Eur/60Usd | 100Eur/110Usd |
| AT THE AIRPORT | ||
| Small sports equipment | 45Eur/50Usd | 90Eur/100usd |
| Large sports equipment | 70Eur/80Usd | 125Eur/140Usd |
*excluding the United States.
ITA musical instruments on board
You can transportfree of charge in the cabin, in an appropriate hard case,in place of the carry-on luggage all musical instruments whose total dimensions (55 cm height, 35 cm width, 35 cm thickness) do not exceed 115 cm (for example: violin, viola, piccolo, flute, clarinet, trumpet, horn, saxophone, oboe and bassoon), and in any case whose length does not exceed 115 cm (examples: guitars and small keyboards) with a maximum weight of 8 kg.
If your instrument has dimensions between a minimum of 55x35x25 and a maximum of 52x40x135 cm (including any non-removable stand) and a weight up to 55 kg, you can bring it in the cabin only by booking an additional fee simultaneously with your reservation or at least 48 hours before the flight departure, subject to availability. The booking cannot be made online. Alternatively, under specific conditions, you can check your instruments in the hold.
If you wish to travel with your musical instruments (in the extra seat or in the hold), you must present yourself at check-in at least 60 minutes before the check-in closing time scheduled for other passengers.
Weapons and ammunition
The transport of weapons to/from the United Kingdom (both in the hold and in the cabin) is temporarily suspended pending the conclusion of the renewal process of the authorization in favor of ITA Airways by the British Authority. Weapons and ammunition are not included in the baggage allowance. They must therefore be registered at check-in with the payment of a flat surcharge depending on the destination and in no case may exceed the weight limit of 20 kg for weapons and 5 kg gross for ammunition.
Diplomatic baggage
Diplomatic baggage is a package with a sealed closure, which is transported and declared at check-in by a diplomatic courier.
Cinerary Urns
To transport cinerary urns* in the cabin, it is necessary to:
- be in possession of the Cremation Certificate (EU travel)
- ensure that the accompanying documentation is as required by the Authorities of the destination Country, in addition to having the Cremation Certificate (non-EU travel)
- make sure that the urn is properly packaged to ensure safety and protect privacy
- ensure that the urn can be inspected by X-rays (no lead – no titanium)
- contact the relevant Company directly for the required information (connecting flights operated by other Carriers)
