How to Change Your Booking and Check-In Online with ITA (formerly Alitalia)

Many passengers need to change the date of their ITA Airways (formerly Alitalia) flight, the new Italian airline. Those who frequently use the ITA Airways flights to travel quickly, whether departing from Rome, Milan, Florence, Naples, Bologna, Turin, or other national and international airports, may face issues such as changing flights, tickets, dates, or bookings. Let’s see how to handle these situations with the airline ITA Airways.

ITA (formerly Alitalia) booking change

Changing ITA (formerly Alitalia) flights, dates, and tickets

ITA flight change. Changing an ITA flight and therefore the ticket assumes that the purchased ticket allows this option. ITA manage booking: usually, tickets bought online or economy class tickets are more restrictive and rarely allow changing the flight date ITA. The conditions are stated on the purchased ticket.

ITA (formerly Alitalia) flight changes: phone

For all tickets purchased from December 2, 2021, to January 31, 2022 the change is always free on all flights and in all travel classes! Below are the procedures for free changes:

The change must be requested before the travel departure date or even afterward (within one year from the original flight date), provided the passenger cancels the flight booking before departure (no-show not allowed) by calling the Contact Center, from Italy at 800 936090.

• Booking changes do not entail any penalty..
• In case of changing the departure date, a fare supplement may apply if the original booking class is not available.
• Destination changes are allowed, subject to paying the fare difference related to the destination and any difference in booking class, between destinations of the same geographic type:
  • a. Original ticket with national destination changed to another national destination
  • b. Original ticket with international and/or intercontinental destination changed to another international and/or intercontinental destination

ITA flight modification. Usually, the ITA ticket change does not require a penalty, as we’ve seen, unlike what happened with Alitalia. To change an ITA Airways flight you need to call phone number 800 936090 which responds at any time of any day (24/365).

ITA ticket change

ITA Airways name change it is also possible via a downloadable APP, free of charge, from the Apple Store (iOS). Before making a reservation on the former Alitalia carrier and purchasing a ticket, therefore, it is good practice to pay attention to the details because sometimes, a lapse in attention, can cost the payment of a penalty. ITA booking management, as mentioned, is a possible operation but it is advisable to resort to this only in case of unforeseen circumstances and not due to carelessness. The same reasoning applies to a ITA Airways flight date change.

ITA online check-in

ITA Airways online check-in. Nowadays, nearly all airlines require online check-in to be done a few hours before departure. Via the Internet, it is obviously also possible to book an ITA flight.

How long before is ITA check-in?

The ITA check-in (former Alitalia) must be done on the airline’s website, or on the APP, up to one and a half hours before departure for international flights and up to 45 minutes before for domestic flights.

IMPORTANT: passengers headed to the USA cannot print their boarding pass online and must go to the check-in counters at the airport.

How to do ITA check-in

1. Enter your booking details: select your flight and the passengers traveling with you.
2. Choose additional services:
   • Seat selection (free in Economy Class for Classic Plus and Flex fares or with a surcharge depending on your fare class). If you choose your seat before departure, you can save up to 100% of the price charged at the airport.
   • Checked baggage (if you travel on Light Fare you can save up to 50% compared to the airport price).
3. Choose how to receive your boarding pass.
4. If you have checked baggage, skip the line and drop it off directly at the dedicated drop-off counters at the airport, where available, or at the Business Class counters.

To provide adequate assistance, check-in for unaccompanied minors and those needing special assistance must be done at the airport. During check-in, remember to choose your preferred seat! In Economy Class, based on the fare class of your ticket, this possibility is offered to you free of charge or with a small surcharge.

When does ITA check-in open?

ITA online check-in is available starting 48 hours before the flight departure. For flights to/from the USA, online check-in is instead available 24 hours before the flight departure.

ITA Checkin with the APP

ITA my booking. ITA check-in is also possible using the ITA App on a mobile device. The Apps are available for free both in the Apple Store (iOS) and Google Play (Android). Thanks to the mobility of the App, it is possible to go directly to security checks. In fact, with just a few “taps”, by entering the booking code and ticket number, it is possible to choose the seat and save the boarding pass.

ITA Airways Name Change

Sometimes there is a need to change the name of the ticket holder ITA. For ITA name changes call the phone number 800 936090.

ITA Airways Refund

In case of flight cancellation or other particular circumstances, it might be necessary to request an ITA Airways refund. The refund procedure may vary depending on the type of ticket purchased and the circumstances of the cancellation. It is advisable to check the fare rules of your ticket or contact ITA Airways customer service directly for detailed information on the refund process.

ITA online flight change

To make an ITA online flight change it is possible to use the “ITA manage booking” function on the airline’s official website. This option allows you to manage your booking, including changes of date or time, depending on the conditions of the ticket purchased. Remember that some modifications may incur additional costs, especially for economy flex ITA tickets or other flexible fares.

In conclusion, ITA Airways offers various options to manage bookings, from flight changes to online check-in. By using available tools such as the mobile app, the website for ITA manage booking, or by contacting the Contact Center, passengers can easily modify their travel plans according to their needs.

Checkin ITA with the APP

ITA booking. ITA check-in is also possible with the ITA App on a mobile device. The Apps are available free both in the Apple Store (iOS) and also in Google Play (Android). Thanks to the mobility of the App, it is possible to go directly to the checks. In fact, in a few “taps”, by entering the booking code and ticket number, you can choose the seat and save the boarding pass.

ITA Airways Name Change

Sometimes there is a need to change the name of the ticket holder ITA. For the ITA name change, call the telephone number 800 936090.