{"id":215542,"date":"2019-09-04T15:35:26","date_gmt":"2019-09-04T13:35:26","guid":{"rendered":"https:\/\/www.fulltravel.it\/trade\/sciopero-voli-come-chiedere-rimborsi-e-cosa-fare\/212649\/"},"modified":"2026-04-02T15:09:26","modified_gmt":"2026-04-02T13:09:26","slug":"flight-strike-how-to-request-refunds-and-what-to-do","status":"publish","type":"post","link":"https:\/\/www.fulltravel.it\/trade\/en\/flight-strike-how-to-request-refunds-and-what-to-do","title":{"rendered":"Flight strike: how to request refunds and what to do"},"content":{"rendered":"

AirHelp<\/em> foresees significant disruptions for those traveling by air on Wednesday, October 9. Some airlines have announced strikes by flight personnel, and passengers who arrive at their destination with at least a three-hour delay may be entitled to compensation of up to \u20ac600 per person<\/strong>. This also applies to travelers whose flight is cancelled and who were not informed at least 14 days before the departure date.<\/p>\n

Here are five tips from AirHelp for passengers who experience delays or cancellations.<\/p>\n

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  1. Keep your boarding pass and any other travel documents<\/strong> – If you don’t have your boarding pass, you can use any flight document with a booking reference number. This number is usually assigned by the airline during booking, it is a six-character code and may include both letters and numbers.<\/li>\n
  2. Ask for the reasons behind the delay<\/strong> – As soon as the airline announces the delay, immediately ask for the reason and try to gather as much information as possible. The more specific the reason, the better. If they mention the cause is due to \u201coperational circumstances\u201d or \u201cflight safety deficiencies,\u201d it is necessary to request further details; this information is very important for reimbursement procedures.<\/li>\n
  3. Take note of the actual arrival time at the final destination<\/strong> – When the plane has actually landed at the gate and the door opens, it is recommended to note the actual arrival time. If the delay is more than three hours, you may be entitled to compensation.<\/li>\n
  4. Ask the airline to cover your meals and drinks<\/strong> – If you are forced to wait for an extended period at the airport, depending on the length of the delay and the flight, the airline is required to provide free food and drinks to all passengers. It\u2019s not just good manners, it\u2019s a right for all passengers.<\/li>\n
  5. Do not sign anything or accept any offer that may waive your rights<\/strong> – Airlines may offer vouchers or other gifts, and while these may seem tempting, they could cause you to lose your right to further compensation.<\/li>\n<\/ol>\n
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    Sommario<\/p>\n