Preparing your suitcase before taking on a flight is an absolutely routine ritual for some and for others, less accustomed to air transport, it certainly requires good attention since each company has its own regulations.
Let's see the ITA baggage regulations.
ITA hand luggage
Raise your hand if, on the eve of a trip, you are not struggling with the weight of your luggage? And it is precisely from this aspect that we want to start.
Hand luggage and liquids
Make-up (cosmetics), liquids, water and other beverages, soups, syrups, creams, lotions and oils, perfumes, sprays, gels (including hair and shower gel), contents of pressurized containers (including shaving foam, other foams , aerosols and deodorants), pastes (including toothpastes), mixtures of liquids and solids and any other product of similar consistency, they cannot be carried by hand but placed in the hold. The alternative is to use liquid make-up in the appropriate transparent bag, to be taken out when boarding. The containers must be max 100 ml. These regulations are valid on all aircraft and not just on flights ITA.
ITA hand luggage weight
For hand luggage the weight is 8 kilos (including handles, side pockets and wheels).
ITA hand luggage measurements
You can only take one piece of hand luggage into the cabin with a maximum weight of 8 kg which, including handles, side pockets and wheels, does not exceed the following dimensions: 55cm high, 35cm wide and 25cm thick.
Verifica measurements and weight of your hand luggage with ITA Airways staff or at the baggage scales near the check-in desks, before boarding. Baggage of passengers who fail or fail to pass screening may not be accepted on board.
The airport staff will apply to small baggage (not exceeding 36cm in height, 45cm in width and 20cm in thickness) the label “Under the seat” in all flights ITA Airways departing from national and international airports for any destination except those operated with A330 aircraft.
In order to guarantee greater comfort on board, in compliance with safety standards and the capacity of the overhead bins, in the case of flights with a high load factor, your hand luggage can be collected at the gate for boarding in the hold. The airport staff will label the selected baggage and issue the passenger the return receipt. This procedure is not foreseen for intercontinental flights.
WARNING: In several flight destination countries there are restrictions on the introduction of certain items or equipment by passengers. In some cases, possession of such items may lead to the application of sanctions. For further information, we invite passengers to contact the consular authorities of the destination country to verify the possible existence of such restrictions before travelling.
Information about hoverboards: In the interest of the safety of our guests and employees, small vehicles powered by lithium batteries such as Airwheel, solowheel, hoverboard, minisegway, balance wheel, are not accepted both as hand luggage and in checked baggage.
ITA hand luggage: what is not allowed
The transportation in the cabin of objects considered dangerous for flight safety is not permitted, such as: scissors, penknives, Swiss army knives or tools for agricultural, scientific, sporting, industrial and similar use, as well as realistic reproductions of firearms. The use of electronic cigarettes (E-Cigarettes), pipes and electronic cigars is prohibited in the cabin. Lighters can only be brought into the cabin on your person.
Items prohibited in the hold and cabin
The ICAO and IATA classify all substances and materials which, due to their nature, may constitute a danger for air transport and prohibit their introduction into baggage, both carry-on and on board.
These products are:
- Document holders equipped with alarm device
- Compressed gases (refrigerants, flammable, non-flammable and poisonous) such as butane, oxygen, liquid nitrogen, camping gas, as well as SCBA cylinders
- Corrosive agents, such as acids, alkalis, mercury and wet cell batteries
- Explosives, weapons and ammunition other than hunting or sporting weapons, tape capsules, fireworks and rockets, as well as all toys resembling weapons
- Flammable liquids and solids, such as lighters and fuel for the same, matches, paints, solvents
- In the cabin: liquids, even if perfectly packaged (for example: oil, vinegar, wine, etc.) if they exceed the quantities foreseen by EC regulation 185/2010
- In the hold: liquids if not perfectly packaged (the packaging must prevent any spills from damaging the other baggage)
- Other dangerous objects, such as magnetic, harmful, toxic, unpleasant-smelling or irritating materials, oxidizers, such as bleaching powder and peroxides
- Televisions
- Poisons and infectious substances, insecticides, herbicides and materials with pathogens
- Radioactive substances
- Alarm devices and any lithium batteries installed for their power supply
- Dive lights with batteries inserted
- Samsung Galaxy Note 7 devices
How to transport liquids on ITA flights
The European Union and ENAC have adopted safety regulations that limit the quantity of liquid substances carried in one's hand luggage beyond the security gates at the airport and on board.
These measures apply to passengers departing from all airports in the European Union territory included Norway, Iceland e Switzerland, for any destination.
What is meant by liquids
The following substances are considered liquids: gels, pastes (for example, toothpaste), lotions, mixtures of liquid/solid substances, the contents of pressurized containers (for example, shaving cream), hair gel, drinks, soaps, jams , syrups, perfumes, shaving foam, aerosols and other products with a similar consistency. Starting from 31 January 2014 The new rules for the transport of liquids have come into force in the cabin.
What liquids are allowed on ITA flights
You are allowed to bring:
- a small quantity of liquids inside your hand luggage, contained in containers with a maximum capacity of 100 ml or equivalent (100 g). The containers must be placed in a transparent and resealable plastic bag, with a capacity of no more than 1-l or approximately 18x20-cm in size and a maximum size of one bag per passenger;
- medicines and substances intended for particular dietary purposes, including baby food; you may be asked to provide proof of their authenticity and the actual need to have such items with you;
- liquids purchased at duty free at any airport or airline. Liquids purchased at duty free must be sealed together with the receipt at the time of purchase in a security bag which can only be opened once you have arrived at your destination.
- If you are connecting to another airport, we recommend informing security so that the liquids can be resealed in a new security bag;
- All other liquids, aerosols and gels must be placed in your checked baggage.
For more information, we recommend consulting the website of your departure airport.
Foodstuffs
I food products of animal origin (meat, milk or meat or milk-based products) can carry pathogens responsible for infectious animal diseases. There are rigorous veterinary procedures and controls on the introduction of these products into the European Union. Travelers must present such products for official checks.
More information can be found from local health authorities. Travelers arriving with small quantities intended for personal consumption from: Andorra, Faroe Islands, Greenland, Iceland, Liechtenstein, Norway, San Marino, Switzerland.
ITA baggage: hold baggage
Checked luggage, unlike hand luggage, follows different rates depending on the destination. ITA would like to inform you that it is important to affix a name tag with your contact details, so that we can contact you in case of problems with your luggage. Cardboard boxes can be accepted as checked baggage, provided they have a name, are wrapped in cellophane and comply with the maximum dimensions required. It is always advisable to place all luggage other than normal suitcases in special containers or packaging so as to protect them during loading and unloading operations. When transporting bicycles for example, it is necessary to fix the handlebars to the side, remove the pedals and reduce the tire pressure to zero. Passengers who have requested special assistance, in possession of a light tariff, they can purchase extra baggage and save money up to 50% by calling the dedicated number the day before of the flight's departure.
ITA weight of baggage to be checked in
Depending on the travel class, the weight of the hold baggage it is variable. ITA applies the following regulation:
- Light travel class: no baggage;
- Economy travel class: 1 piece of luggage weighing up to 23 kilos;
- Premium Economy travel class: 2 pieces of luggage with a maximum weight of 23 kilos;
- Business travel class: 2 pieces of luggage for a maximum weight of 32 kilos;
- Comfort travel class (Roma-Milano): 2 pieces of luggage for a maximum weight of 23 kilos.
ITA dimensions of baggage to be checked in
Each piece of baggage must have a maximum size of 158 cm (sum of height + width + thickness).
ITA boarding baggage: what is not allowed
ITA prohibits the transportation in the hold of objects deemed dangerous for flight safety, such as: matches, lighters, Electronic Cigarettes (E-cigarettes), electronic pipes and cigars (these items are only permitted on the person) and spare lithium batteries and power banks (spare lithium batteries).
ITA baggage: costs for excess baggage
For hand luggage that exceeds the permitted weight/dimensions or luggage to be checked into the hold, a supplement will be paid each way for the first piece of luggage. Let's see what we mean by ITA excess baggage cost:
Below is the table with the costs for baggage exceeding 23kg (in any case within 32kg), for an extra piece of baggage or for a second piece of baggage in Economy (or a third piece of baggage in Economy to and from Japan).
| Destination | Cost of excess weight¹ | Cost of excess pieces¹
(2nd baggage) |
Cost of excess pieces¹
(from 3rd to 6th) |
|---|---|---|---|
| Domestic flights | 60 Eur / 75 Usd | 60 Eur / 75 Usd | 200 Eur / 250 Usd |
| Europe and North Africa (Egypt excluding) | 60 Eur / 75 Usd | 60 Eur / 75 Usd | 200 Eur / 250 Usd |
| From Europe and North Africa to Egypt and vice versa | 100 Eur /125 Usd | 100 Eur / 125 Usd | 200 Eur / 250 Usd |
| Middle East | 75 Eur / 95 Usd | 75 Eur / 95 Usd | 200 Eur / 250 Usd |
| Rest of the world | 100 Eur /125 Usd | 100 Eur / 125 Usd | 200 Eur / 250 Usd |
¹ The values are to be understood in: EUR (from Europe, Eastern Europe, Japan) or USD (from United States).
EXCESS BAGGAGE SIZE COSTS (EXCLUDING THE UNITED STATES)
Below is the table with the costs for luggage that exceeds the dimensions of 158 cm, sum of height + width + thickness (in any case within 203 cm, sum of height + width + thickness).
| Destination | Surplus cost* |
|---|---|
| Domestic flights | 60 Eur/ 75 Usd |
| Europe, North Africa and Egypt | 80 Eur /100 Usd |
| Rest of the world | 300 Eur / 370 Usd |
*The values are to be understood in: EUR (from Europe, Eastern Europe, Japan) or USD (from the United States).
UNITED STATES
EXCESS WEIGHT COSTS
Below is the table with the costs for luggage exceeding 23kg (in any case within 32kg).
| Destination | Surplus cost* |
|---|---|
| All | 100 Usd/85 Eur |
COSTS FOR EXCESS PIECES
Below is the table with the costs for an extra piece of baggage or for a second piece of baggage in Economy (or a third piece of baggage in Economy).
| Number of pieces | Surplus cost* |
|---|---|
| 2nd piece | 100 Usd/85 Eur |
| from the 3rd to the 6th piece | 285 Usd/240 Eur |
COSTS EXCESS DIMENSIONS
Below is the table with the costs for luggage that exceeds the dimensions of 158 cm, sum of height + width + thickness (in any case within 203 cm, sum of height + width + thickness).
| Destination | Surplus cost* |
|---|---|
| All | 300 Usd/250 Eur |
*The values are to be understood in: EUR (from Europe, Eastern Europe, Japan) or USD (from the United States).
LIGHT RATE INFORMATION
For hand luggage that exceeds the permitted weight/dimensions or luggage to be checked into the hold, a supplement will be paid each way for the first piece of luggage:
- National and international flights: €30 if purchased on the ITA Airways website in section I My Flights, in online check-in, via Customer Center and authorized travel agencies; €50 if purchased at ticket offices or airport check-in desks. For additional baggage to be checked in, the standard baggage allowance applies.
- for intercontinental flights from Europe to US equal to €50, from US to Europe equal to US$60. For additional baggage to be checked in, the standard baggage allowance applies.
- It is not possible to purchase baggage online at the reduced price of €30, nor through the Contact Center, for flights operated by other carriers or departing from the following airports: Amsterdam, Geneva, Tirana, Zurich.
- If purchasing baggage service at the airport, you may be required to pay a supplement defined by the Airport Manager, which varies depending on the departure airport.
- The prices indicated above are subject to change depending on the time of purchase of the baggage service
- The fare applies to both return and one-way flights.
World: see also
ITA baggage assistance
ITA lost luggage
If you have forgotten an item on board a flight arriving at Fiumicino, or in our Lounges in Rome, you can request assistance at our Lost&Found offices, arrivals area, or write to the “Lost Items” Service at the e-mail address: lostitems @itaspa.com, specifying flight number, date, name, surname, contact details (address, telephone, fax, e-mail), lounge name and detailed description of the forgotten item. Once the discovery of the object has been confirmed, the offices for the collection of forgotten objects are available to our guests every day from 07:00 to 13:00 and from 15:00 to 19:00 at the offices Lost&Found of Fiumicino.
We also inform you that the objects found will be kept for 20 days starting from the date of discovery, beyond which they will be entrusted to theADR Found Objects Office.
For all items forgotten in areas other than those listed, contact the office directly.ADR Found Objects Office contactable at the following e-mail address lostitems@itaspa.com
ITA luggage forgotten on board
In the event of failure to deliver your baggage, contact the Baggage Assistance Office at the arrival airport to fill out the Baggage Irregularity Report (PIR), of which you will be given a copy, together with a first necessity kit, containing items to toilet, if you are not a resident of the city of arrival. Find out everything you need to do to file a report. If your baggage has not been found within 45 days of reporting it, it will be considered lost.
ITA Delayed baggage deliveries: refund
If your baggage was delivered to you late, within 21 days from the date on which you regained possession of your goods you can send us a report via email complaints@itaspa.com attaching a copy of the following documentation:
- Signed letter of recommendation
- Baggage Irregularity Report (PIR) issued by the Baggage Assistance Office
- Ticket receipt and/or boarding pass.
The Arrival Airport Office will contact you as soon as your baggage is found; you can, however, check the status of searches for yourself through our luggage search service. If after 2 days from the date of creation of the PIR your baggage has still not been found, send the detailed list of its contents, indicating the corresponding case number (PIR) and label:
- by email to bif@itaspa.com
- via fax to the number 06 65433114.
ITA damaged baggage
If your luggage is damaged during the journey, contact the Baggage Assistance Office at the arrival airport, you will find all the assistance you need. Depending on the type of damage suffered and your country of residence, ITA Airways will give you a voucher for the purchase of ITA Airways tickets or a new suitcase with the same characteristics as the damaged one, chosen from a catalog of a leading company in the luggage sector.
ITA tampered luggage
Contact the airport's Baggage Assistance Office immediately and send a report within 7 days from the date of creation of the PIR or 21 days from receipt of the baggage if the damage was found following a delayed delivery. Within 7 days from the date of creation of the PIR or 21 days from receipt of the baggage, if the tampering occurred following a delayed delivery, you can send us a report attaching a copy of the following documentation:
- Signed letter of recommendation
- Baggage Irregularity Report, issued by the Baggage Assistance Office staff
- Luggage tag
- Ticket receipt and/or boarding pass
- Report of tampering filed with the Police Authorities, showing the list of items declared tampered with or missing.
ITA special baggage
We remind you that the limits of liability of ITA Airways for delay, loss or damage to baggage, including special baggage, are governed by the 1999 Montreal Convention and the ITA Airways General Conditions of Carriage. If you wish to extend these limits, find out more on how to make the DECLARATION OF VALUE, otherwise we recommend that you take out specific insurance for your special baggage.
Sports equipment
Any type of sports equipment that you bring on our flights will require an additional fee.
For objects that exceed 23 kg in weight and 300 cm in size (length + width + height) there is an excess baggage fee.
Always make sure that your sports equipment is packaged appropriately and safely: in rigid, non-deformable packaging.
Here you will find details on the costs for shipping your sports equipment:
| DOMESTIC AND INTERNATIONAL FLIGHTS | INTERCONTINENTAL FLIGHTS* | |
|---|---|---|
| ALL CHANNELS | ||
| Small sports equipment | 35Eur/40Usd | 70Eur/80Usd |
| Great sports equipment | 55Eur/60Usd | 100Eur/110Usd |
| AT THE AIRPORT | ||
| Small sports equipment | 45Eur/50Usd | 90Eur/100usd |
| Great sports equipment | 70Eur/80Usd | 125Eur/140Usd |
*excluding the United States.
ITA musical instruments on board
You can carry for free in the cabin, in the appropriate hard case, as a replacement for hand luggage all musical instruments whose sum of dimensions (55 cm height, 35 cm width, 35 cm thickness) does not exceed 115 cm (for example: violin, viola, piccolo, flute, clarinet, trumpet, horn, saxophone, oboe and bassoon ) and in any case whose length does not exceed 115 cm (e.g. guitars and small keyboards) with a maximum weight of 8 kg.
If your instrument has dimensions between a minimum of 55x35x25 and a maximum of 52x40x135, (including any foot if not removable) and a weight of up to 55 kg, you can only bring it into the cabin by booking an additional cost at the same time as your booking or at least 48 hours before the flight departure, subject to availability. The reservation cannot be made online. Alternatively, following specific conditions, you can embark your instruments in the hold.
If you wish to travel with your musical instruments (on an additional seat or in the hold) you must show up at check-in at least 60 minutes before the check-in closing time for other passengers.
Weapons and ammunition
The transport of weapons to/from the United Kingdom (both in the hold and in the cabin) is temporarily suspended while waiting for the British Authority to conclude the authorization renewal process in favor of ITA Airways. Weapons and ammunition are not included in the baggage allowance. They must therefore be registered during check-in upon payment of a flat-rate surcharge based on the destination and cannot under any circumstances exceed the weight limit of 20 kg for weapons and 5 kg gross for ammunition.
Diplomatic baggage
Diplomatic baggage is a package with a sealed closure, which is transported and declared, during check-in, by a diplomatic courier.
Cinerary urns
To transport cinerary urns* in the cabin you need:
- be in possession of the Cremation Certificate (travel within the EU)
- check that the accompanying documentation is that required by the authorities of the destination country, as well as being in possession of the Cremation Certificate (travel outside the EU)
- ensure that the urn is adequately packaged to ensure safety and protect confidentiality
- make sure that the urn can be inspected by X-ray (no lead - no titanium)
- contact the relevant Company directly for the requested information (connecting trips operated by other Carriers)
Search for last minute offers
We compare airlines and travel agencies in search of the best priceIf you want to stay updated on the destination MONDO Sign up to our newsletter
Comment first